FAQ

Why Is My Water Bill So High?

If you receive an unusually high water bill you need to immediately address the issue. The first step is check the water meter. When you know that no water is being used look at the dials on the meter. If the dials are not moving then your meter may be broken, misread or you may have just used a lot of water in that billing cycle. However, if the dials are moving, you have a water leak somewhere in your plumbing system. After checking obvious areas for leaks (basement, underneath sinks, faucets dripping, etc.) you should dye test your toilet. Place a few drops of food coloring in the tank of each toilet in your home. After 30 minutes has the dye migrating onto the bowl? If so, you need that toilet repaired. Even a small leak can add up to big money over the course of time. If the toilet test is negative, then you may have an underground leak, which would require underground leak detection equipment. The leak could also be in a sprinkler system or crawl space area.

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